Inhalt: Patients with orthopedic problems often use assistive devices, e.g., ankle-foot orthoses and therapeutic footwear, to support their mobility and improve their quality of life. Assistive devices, such as ankle-foot orthoses and therapeutic footwear are prescribed and designed to improve mobility and to support physical activity, thus contributing in a positive way to the quality of life of their users.
However, to be effective, assistive devices should be used daily. Unfortunately, many users are not satisfied with their devices and use them rarely or do not use them at all. A main cause for this lies in the process of drawing up user requirements. Orthopedic experts seem to have too little insight in the different areas of life of patients leading to deficient design requirements. In this seminar a general approach—the so-called Triple I model—is presented to understand the different areas of life of patients and how they can be included in the design of an assistive device.
The model reflects the perspective of both the craftsman and the patient. It includes the network and stakeholders of both groups, who can make demands and influence decisions when designing assistive devices. 
In this interactive seminar we discuss and practice ways to pay more attention to the real needs of the patient and what they want when using their assistive device. This provides the basis for a consistent use and satisfied customers.

Referenten: Fred Holtkamp, Jessica Hohenschon

Über die Referenten: Fred Holtkamp has currently the position of Associate Professor/Fellow of the Chair in Health Innovation & Technology in Fontys University of Applied Sciences Dept. Allied Health Professions. He has a background in mechanical precision and medical engineering and is working for more than 25 years in the field of Orthopaedics and Shoe Technology.Dr. Jessica Hohenschon runs the family business Fußorthopädie Hohenschon in Bedburg, Germany. With her broad experience in orthopedic footwear technology, care management consulting at Philips Innovation Services and her research on elderly consumer marketing at Maastricht University, she advises companies on strategy and innovation issues. At home in both the Netherlands and Germany, she combines international research with very local solutions and personal answers. It is her mission to contribute to a prosperous future of the orthopedic craft.